In June 2015, the corporation Capita became the ‘preferred bidder’ to take over the running of primary care support services, such as management of patient records. In the process, funding for these services is being slashed from £100m to £60m. Now 29 support Centres across England are under threat of closure, with potentially over 800 staff redundancies. There are also concerns about protecting patient confidentiality when patients’ non-anonymised records are handled by private companies.
“In [the] future, the NHS will be a state insurance provider not a state deliverer.”— (Mark Britnell, former Head of Commissioning, Department of Health)